Shipping & Delivery
We deliver to over 200 countries worldwide including; the USA, Canada, United Kingdom, Asia, New Zealand and various countries in Europe.
Shipping times and rates will vary depending on your delivery location and chosen shipping method.
Orders are processing and shipped within a time-frame of 2 to 5 business days.Please note that shipping and delivery estimates are calculated based on the dispatch date, not the date the order was placed.
Australia & New Zealand
Australian orders are sent using Australia Post’s Parcel Post service.
Standard shipping services takes 5 - 10 business days.
Express delivery services takes 2 - 5 business days.
Envious Bridal & Formal ensures that all parcels are sent through traceable shipping options. Additionally, we offer the option to add insurance to your package for an extra fee.
You can track the delivery progress of your order at the Australia Post's website here.
Shipping rates are subject to variation and are determined by factors such as the weight of the item, shipping destination, and chosen delivery service. To obtain accurate information about shipping prices, please get in contact us.
The delivery time for orders is estimated to be up to 15 business days from the dispatch date.
Please note that international orders may experience extended customs processing and clearance in your country. There may be additional customs duties and fees applicable to your order, which are not included in the item prices listed on our website. It is your responsibility to cover any costs associated with customs duties, foreign taxes, or other imposed fees.
All international orders will be sent with tracking and require a signature on delivery.
If you have any further questions please contact us for assistance.
Transit & Damage Insurance
While uncommon, unforeseen events and accidents during the transportation of your order may occur (beyond the control of Envious Bridal & Formal), potentially leading to damages. Therefore, we provide the option of shipping/transit insurance for your order, available at an additional cost. Although including this extra service is not required, we highly recommend it for your peace of mind in the event of any delivery issues or damages.
If you choose not to add this additional service to your order, please note that Envious Bridal & Formal will not assume responsibility for any damages or losses that may occur during transit once the package has been dispatched from our premises.
By placing an order on our online store, you acknowledge and consent that Envious Bridal & Formal will not provide coverage for any damages that may arise during transportation if you choose not to purchase additional insurance cover for your order.
Please note that if you authorize the delivery of your package to be left without a signature at the time of delivery, insurance coverage does not apply in this specific instance.
International Duties & Taxes
It is your responsibility to cover any applicable duties and taxes required for the successful importation, clearance, and delivery of your purchase. These import duties and taxes are imposed by the border protection laws of your country.
To assist you to determine the rate of your duties or taxes that you may be required to pay, visit the duties and taxes calculator to estimate any additional costs relating to your purchase.
Note: If you choose to reject your parcel due to the duties and taxes imposed on your purchase, please be aware that you will not be eligible for order or shipping reversal.
Additionally, you will still be responsible for paying all applicable taxes and duties associated with the importation of the package. Envious Bridal & Formal is unable to cover these importation fees, and they cannot be waived or avoided, regardless of your decision to accept or reject the parcel.
Please note that customs officials in various countries enforce the mandatory payment of these duties and taxes, irrespective of the success of the delivery to you.
Other Shipping Information
All orders will be shipped to the delivery address specified during the checkout process. In the event of an error made by you while entering the shipping address or if you need to change your shipping address, please submit your request in writing via email. Please note that Envious Bridal & Formal retains the right to levy a shipping fee for the reshipment, as quoted at the time of the request.
All shipping times provided are estimations and are subject to change. These estimates are provided by our shipping partners. Once your order has been handed over to our shipping partners, Envious Bridal & Formal cannot be held responsible for any delivery delays that occur beyond our control.
In addition, we cannot be held liable for any unforeseen or unexpected delays that may occur during customs clearance, by shipping carriers, due to natural disasters, or as a result of a health pandemic during the transit of your parcel.
It is your responsibility to monitor and track the transit status of your parcel. If a delivery attempt is made and you are not available to sign for the shipment, it is your accountability to collect the parcel within a reasonable time period as specified by your local postal service. Failure to collect the parcel may result in its return to us, and you will be responsible for covering the re-shipping fee to have the item sent to you again.
Envious Bridal & Formal reserves the right to decline or cancel any order or shipping to countries that are considered high risk for fraudulent activities. Additionally, we may require the payment of additional transit insurance for the purchase.